NOS CERTIFICATIONS
The law of 5 mars 2014 entrusts all funders of vocational training with monitoring and quality control of the training organizations with which they work.
As such, the Bouches-du-Rhône SDIS is referenced as such and is declared to DIRECCTE.
The SDIS Bouches-du-Rhône departmental training center has been engaged in a process of continuous improvement for several years with the aim of ensuring a high level of quality and safety of its services..
Since 11 May 2021, the industrial risks technical platform is ISO certified 9001: 2015 by Afnor.
ISO certification 9001 demonstrates the ability to regularly provide a product or service in accordance with customer / user requirements and applicable legal and regulatory requirements.
OUR QUALITY APPROACH
The CFERI of the SDIS of Bouches du Rhône, commits to a quality policy to offer training adapted to industrial risks. This policy includes satisfaction and adaptation to user needs, compliance with regulatory standards, and assurance of high quality services. Efforts are focused on continuous performance evaluation, improving internal processes, and active staff involvement.
The objective is to maintain a dynamic of improvement and transparent communication to perpetuate this quality initiative.